Cancellation Policy

  • To confirm the booking, a confirmation deposit equals to 30% of the total amount of the stay is required.
  • Cancellation is free of charge up to 30 days before the arrival date. In this case, the deposit paid will be fully refunded.
  • For cancellations made within 30 days prior to arrival, the 30% confirmation deposit will be retained.
  • For bookings made less than 30 days before the arrival date, in the event of cancellation, no-show, postponed arrival, or early departure, no refund will be provided.
  • All cancellation requests must be submitted exclusively in writing by e-mail.